Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to suggest a casino we should look at, this page explains the best way to reach us and what happens next.
How to Contact Us
Email is the most reliable way to get a message to our team. We review every enquiry personally and aim to reply within two working days. Please write to us at [email protected].
A short note explaining the nature of your enquiry at the top of your message helps us route it to the right person immediately — which usually means a faster, more useful reply for you.
What You Can Write to Us About
We receive a wide range of messages. The most common reasons people get in touch include:
- Content questions — If anything on the site is unclear, or you want more detail on a particular casino, bonus type or payment method, feel free to ask.
- Accuracy and corrections — Our editorial team works hard to keep information current, but offers and terms change. If you notice something that looks out of date or incorrect, we want to know. Reader flags genuinely improve the site.
- Suggestions and new casinos — Have a site you think belongs on our trusted non GamStop casinos list? Tell us about it. We research every suggestion before making any editorial decision.
- Feedback on our reviews — Good or bad, your experience of using this site matters to us. We read all feedback and use it to shape future content.
- Partnership and commercial enquiries — If you represent a brand or organisation and would like to discuss how we work, please introduce yourself and outline what you have in mind. We will pass it to the appropriate member of the team.
- Support concerns — If you or someone you know is struggling with gambling and needs guidance, please mention this in your message and we will point you towards appropriate support organisations.
What to Expect After You Email Us
Every message is read by a real person. We do not use automated responses in place of a genuine reply. Our target turnaround is two working days; during busier periods it may stretch slightly, but we will always follow up.
To help us respond as usefully as possible, please include:
- A brief description of your enquiry in the subject line.
- The specific page or casino your message relates to, if relevant.
- Any supporting detail — screenshots, links or specific wording — that helps illustrate the issue.
Our Editorial Standards
Online Casino is an independent comparison site. The casinos featured in our rankings are selected through editorial research; commercial relationships do not determine position. We may earn commission when a reader visits a casino through a link on this site, and we say so plainly wherever that applies.
We are committed to accuracy, and reader input is a genuine part of maintaining it. If anything we have published is misleading, outdated or simply unhelpful, we want to hear about it so we can put it right.
All content on this site is intended for readers aged 18 and over.
Prefer to Browse First?
If your question is about which non GamStop casino suits you, our full casino comparison page covers the options in detail — welcome offers, free spins terms, payment methods and more — and may answer your question without the wait.